WSDL (Web Services Description Language)
WSDL (Web Services Description Language) is an XML-based language used to describe the functionalities, operations, and interfaces of a web service.
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WSDL (Web Services Description Language) is an XML-based language used to describe the functionalities, operations, and interfaces of a web service.
Workforce optimization (WFO) refers to the specific strategies and technologies implemented to optimize the performance and efficiency of the workforce involved in customer service, support, and interactions.
WhatsApp Business API is a platform provided by WhatsApp that enables businesses to interact with their customers on the WhatsApp messaging platform at scale.
WebRTC (Web Real-Time Communication) is an open-source technology and set of protocols that enable real-time peer-to-peer communication between web browsers and other applications. It provides a framework for audio, video, and data sharing directly between web browsers without the need for third-party plugins or additional software.
A webhook is a mechanism that allows two applications or systems to communicate with each other in real-time. It is a way for one application to provide automatic updates or notifications to another application whenever a specific event or trigger occurs.
WAP Push, short for Wireless Application Protocol Push, is a technology that allows mobile devices to receive and display special messages containing content and instructions.