NYSE: IDT
Products

Discover how our products can revolutionize the way you communicate and collaborate.

Voice

Explore our advanced voice solutions designed to optimize your communication workflows.

Diverse range of DID number solutions designed to enhance your communication capabilities.

Experience unparalleled communication efficiency with our advanced SIP Trunking Solutions.

Cutting-edge technology to proactively detect and neutralize spam flags on your DID Numbers.

Messaging

Wherever your audience is, our platform ensures seamless messaging across diverse channels.

Build customer journeys by fostering interactive conversations, all within the framework of your app.ย 

Connect with your audience in a simple and effective way through our cutting-edge SMS platform.ย 

BYOC

Harness the power of IDT as your chosen carrier while leveraging your platform’s advanced features and services.

Integrate Twilio with our robust carrier routing platform to achieve unparalleled Voice termination system.

Experience reliable and high-quality communication services while leveraging the advanced capabilities of Genesys.ย 

Integrate IDT with the collaborative strength of MS Teams, unlocking efficient and feature-rich communication.ย 

Experience the power of our carrier network seamlessly connected to Plivo through our cutting-edge BYOC solution.ย 

Tools

Experience the power of our online voice tools, designed to simplify communication management.ย 

Ensure the authenticity and integrity of outbound calls with our STIR/SHAKEN Verification Check tool.ย 

User-friendly tool to verify the reputation of your business number, ensuring that it remains trusted.ย 

Compare and gain insights into outbound call expenses, optimize budget, and make informed decisions.ย 

Easily estimate and compare the costs associated with different DID numbers providers.ย 

Compare inbound VoIP rates among top CPaaS providers and optimize your inbound call costs.ย 

Generate custom SMS templates.ย 

Learn

Empower yourself with the resources you need to thrive in the dynamic landscape of communication.

Articles covering a wide range of topics.

Get answers to common queries.

Find instructions to make the most of our products.

Discover telecom insights and trends.

Find definitions of popular telecom terms.

Explore how our solutions have helped businesses.

Latest telecom trends, innovations, and market insights.

Company

A global telecom partner built to meet your needs.ย 

Discover the story behind our commitment to delivering innovative solutions to connect people and businesses worldwide.ย 

Learn about our robust network infrastructure that spans across the globe, ensuring reliable and secure connectivity.ย 

Got a question, feedback, or need assistance? Our dedicated team is here to help!

Find partners or sign up for partnership programs.

NYSE: IDT
LEARN

Click to WhatsApp

In this article

Click to WhatsApp is an advertising feature offered by WhatsApp that allows businesses to create clickable ads that direct users to initiate a conversation with them directly through the WhatsApp messaging app. It enables businesses to engage with customers in real-time, provide personalized assistance, and facilitate transactions or inquiries through a familiar and convenient messaging interface.

How do Click to WhatsApp Ads work?

1. Ad Creation: Businesses create Click to WhatsApp ads through the Facebook Ads Manager or other advertising platforms. They can customize the ad creative, messaging, and call-to-action (CTA) to encourage users to initiate a conversation on WhatsApp.

2. Ad Display: Click to WhatsApp ads are displayed to targeted audiences across various platforms, including Facebook, Instagram, and WhatsApp itself. The ads feature a clickable button or link that prompts users to start a conversation on WhatsApp.

3. Click Action: When users click on the Click to WhatsApp ad, their WhatsApp messaging app opens, and a conversation window is initiated with the business’s WhatsApp Business Account.

4. Interaction: Users can then engage in a conversation with the business, asking questions, making inquiries, or initiating transactions. Businesses can respond in real-time, providing personalized assistance and guidance to meet the user’s needs.

5. Conversion and Follow-Up: Businesses can use Click to WhatsApp ads to drive conversions, such as making a purchase, scheduling an appointment, or obtaining more information. After the initial interaction, businesses can continue to follow up with users through WhatsApp to nurture leads and provide ongoing support.

Click to WhatsApp ads offer several benefits for businesses:

1. Direct Engagement: Click to WhatsApp ads enable businesses to engage with customers directly through the WhatsApp messaging app, facilitating real-time communication and personalized interactions.

2. High Conversion Potential: By providing a seamless transition from ad to conversation, Click to WhatsApp ads can lead to higher conversion rates and more meaningful customer interactions.

3. Convenience: Users can initiate conversations with businesses on WhatsApp with just a single click, eliminating the need to navigate to a separate website or fill out forms, which can lead to a smoother user experience and higher engagement.

Overall, Click to WhatsApp ads provide businesses with a powerful tool for driving customer engagement, generating leads, and facilitating transactions through the popular messaging platform.

Share this article

Meet our wholesale voice routing

Fulfill all your voice calling needs with our category leading wholesale A-Z Voice Termination.
Try IDT Express for a $25 Credit

Get $25 Free Trial Credit

You could be interested in

Learn

Webhook

A webhook is a mechanism that allows two applications or systems to communicate with each...
Learn

ICCID Number

An ICCID (Integrated Circuit Card Identification) number is a unique identifier associated with a SIM...
Learn

Average Hold Time

Average Hold Time, often abbreviated as AHT, is a key performance metric used in customer...