Seamlessly scale your voice services based on call volume fluctuations, expansion into new markets, or seasonal peaks.
Reliability
Take advantage of IDT's redundant network infrastructure and disaster recovery mechanisms, ensuring high availability and minimum downtime.
Competitive Pricing
Unmatched global calling rates compared to Genesys’s pricing. Leverage IDT’s big telco buying prowess and boost your bottom line! You can save as much as 50% on your PureCloud Voice bill.
Superior Voice Quality
Through IDT, you get access to the same Tier 1 network trusted by the world’s largest telecommunications providers. Our voice network has consistently delivered 99.999% uptime for over 30 years.
Integrate with Genesys in Minutes!
Create External Trunk
Using PureCloud Admin account, create external trunk under telephony.
Configure Termination
Configure inbound and outbound termination using route traffic identifiers.
Configure Trunk
Configure Transport, Identity, Media, and Protocol section.
Site Assignment
Assign configured trunk to default site attached to the Edge.
Voila! Your are Done
Configured trunk should now route your inbound and outbound traffic through IDT.
IDT is one of the world's largest telecom carriers and is trusted by the likes of Verizon, AT&T, Orange, Vodafone, and a 1000 others.
Plivo
Bring IDT BYOC directly to your Plivo console and relish a host of benefits, including cheaper global coverage, better overall efficiency, concierge service & support.
