NYSE: IDT
Products

Discover how our products can revolutionize the way you communicate and collaborate.

Voice

Explore our advanced voice solutions designed to optimize your communication workflows.

Diverse range of DID number solutions designed to enhance your communication capabilities.

Experience unparalleled communication efficiency with our advanced SIP Trunking Solutions.

Cutting-edge technology to proactively detect and neutralize spam flags on your DID Numbers.

Messaging

Wherever your audience is, our platform ensures seamless messaging across diverse channels.

Build customer journeys by fostering interactive conversations, all within the framework of your app. 

Connect with your audience in a simple and effective way through our cutting-edge SMS platform. 

BYOC

Harness the power of IDT as your chosen carrier while leveraging your platform’s advanced features and services.

Integrate Twilio with our robust carrier routing platform to achieve unparalleled Voice termination system.

Experience reliable and high-quality communication services while leveraging the advanced capabilities of Genesys. 

Integrate IDT with the collaborative strength of MS Teams, unlocking efficient and feature-rich communication. 

Experience the power of our carrier network seamlessly connected to Plivo through our cutting-edge BYOC solution. 

Tools

Experience the power of our online voice tools, designed to simplify communication management. 

Ensure the authenticity and integrity of outbound calls with our STIR/SHAKEN Verification Check tool. 

User-friendly tool to verify the reputation of your business number, ensuring that it remains trusted. 

Compare and gain insights into outbound call expenses, optimize budget, and make informed decisions. 

Easily estimate and compare the costs associated with different DID numbers providers. 

Get information about any phone number and check if it is available on WhatsApp.

Generate custom SMS templates. 

Learn

Empower yourself with the resources you need to thrive in the dynamic landscape of communication.

Articles covering a wide range of topics.

Get answers to common queries.

Find instructions to make the most of our products.

Discover telecom insights and trends.

Find definitions of popular telecom terms.

Explore how our solutions have helped businesses.

Latest telecom trends, innovations, and market insights.

Company

A global telecom partner built to meet your needs. 

Discover the story behind our commitment to delivering innovative solutions to connect people and businesses worldwide. 

Learn about our robust network infrastructure that spans across the globe, ensuring reliable and secure connectivity. 

Got a question, feedback, or need assistance? Our dedicated team is here to help!

Find partners or sign up for partnership programs.

NYSE: IDT
Learn / Blog

What’s the Difference Between VoIP and CSI?

|
|  3 min
Difference Between VoIP and CSI
In this article

Carrier Services Infrastructure (CSI) is the foundation of telephony communications. It carries both public and private communications for all VoIP providers. When a business chooses a VoIP solution, it will then have its own sub-network of a larger CSI. 

There are 5 different CSI types: PSTN, DS, OC, HFC and Wireless. Here we take a look at what characterises these 5 types and how they are owned. Finally we look at choosing a VoIP provider. 

Public Switched Telephone Network (PSTN)

In 1876 Alexander Graham Bell made the world’s first voice transmission over a physical wire. When combined with switches and telephone exchanges, the PSTN began to grow as bundles of wire running between exchanges. PSTN supports VoIP over a Primary Rate Interface (PRI) line or over broadband DSL. 

Digital Service Network (DS)

DS is a dedicated network dating from 1964. When a business took out a DS line, it had its own dedicated line – known as type T1 or T3. A T3 line would carry high-speed data, voice and video at 45 Mbps. DS carries VoIP over private dedicated network (PDN) channels. 

Optical carriers (OC)

OCs are another type of dedicated network, introduced in the 1980s using fibre optic cable. Like DS, they support VoIP using PDN channels, but with OC3 or OC12 transports – OC12 carries 622 Mbps. 

Hybrid fibre-cable (HFC)

HFCs were also introduced in the 1980s, using a mix of optical and coaxial cable to carry broadband content. HFCs support VoIP using broadband cable modems over dedicated networks. 

Wireless

Wireless CSI was introduced in the 2000s, providing customers with mobile telephony. Like PSTN, wireless is switched, rather than dedicated, although using dedicated frequency spectrums and channels. There are several options for VoIP using wireless CSI, such as VoIP over Wi-Fi, and VoIP over WiMax. 

Ownership of CSI

There is no single owner of the CSI, rather there are multiple carriers, each owning a part, and leasing to and from one another at wholesale rates. Carriers then sell provision to their customers, the VoIP providers. 

Voice over Internet Protocol (VoIP)

VoIP is the transmission of voice (and multi-media) over Internet networks. The same physical or wireless network is used as for digital telephony, but the information is broken into packets before transmission and then re-assembled at the destination. The data is also encoded using audio and video codecs to optimise transfer. 

For example, a global business may use a combination of OC, DS and wireless technologies to build VoIP communication systems connecting their locations around the world. 

Choosing a voice termination provider

Today’s businesses know that VoIP improves employee productivity and reduces costs. Choosing a provider means looking hard at service quality, reliability and value. Global businesses will also look for excellent connectivity across their locations. 

At IDT, we provide wholesale and retail call termination as part of a range of VoIP services. We provide connectivity with almost 50 countries around the world. Why not contact our experts to see how we can help you? 

Share this article

Leave a Reply

Your email address will not be published. Required fields are marked *

Tags

Meet our wholesale voice routing

Fulfill all your voice calling needs with our category leading wholesale A-Z Voice Termination.
Try IDT Express for a $25 Credit

Get $25 Free Trial Credit

Get IDT Express articles in your inbox

The best source of information in the telecom industry. Join us.

    Most Popular

    SMS Marketing 101
    |
    |  8 min
    Dating as far back as 1993 (when the first cell...
    rcs-vs-sms
    |
    |  8 min
    Texting has become an undeniable cornerstone of modern communication. But...
    A2P 10dlc
    |
    |  7 min
    A2P 10DLC represents a significant shift in how businesses communicate...