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Learn / Blog

Sip Trunking: How Many Is Too Many?

|
|  3 min
Voice Terminals
In this article

For an SMB, especially in its early stages, VoIP is an easy decision. Why would a business founded in this decade take on the cost and complexity of a PSTN system? VoIP is ideally suited to a young, growing company that needs flexible, low cost, high quality communications. 

It’s not all straightforward, however; there is some thinking to be done. The lines have to carry not just voice traffic, but also video and data. Downloading/uploading large files over the internet means considering not just bandwidth and latency but also prioritisation. 

A key criterion is how many calls will be active at any time. On an old-fashioned switchboard, where there were a finite number of lines, an operator would plug in a physical line to connect a call. Thankfully VoIP is much simpler, but requires a feature known as SIP trunking to handle multiple concurrent calls. 

International VoIP wholesale provider

We are an international VoIP wholesale provider, here to help your business. Here we take a brief look at SIP trunking, and how it allows small, medium and large businesses to use VoIP successfully. 

What is SIP trunking?

SIP trunking allows multiple end-users to share bandwidth for their calls, by connecting nodes and switches. It brings a high level of scalability – as there are no physical constraints – and thus a reliable call experience. 

SIP trunking allows employees to work in remote locations, perhaps in a regional sales office, or work from home. This would be impractical for a company using an ISDN-based system such as BRI or PRI as this would require additional hardware. 

SIP trunking connects ALL the end-users, via the company’s PBX, to the Internet telephony service provider (ITSP). Not all of them can be active on calls at the same time however, so planning a telephony system means thinking hard about how many calls will be active. 

How many SIP trunks?

A small business should start with, say, 5 trunks. Ironically 5 trunks may still be needed with less than 5 employees. This limits the cost of telephony to begin with, but allows the business to scale up. More trunks can be added quickly and seamlessly. 

A medium to large business may well require hundreds of trunks, especially if the firm has a global presence with employees working in different locations. The IT budget will still benefit from being able to scale up and down the number of trunks. 

A simple rule of thumb is to calculate the number of trunks based upon the number of end-users. At around 5 employees there should be an equal number of trunks. At 100 employees and above, there should be approximately 1 trunk for every 3 employees. There is an online calculator here [1] which allows detailed analysis. 

While VoIP is an obvious decision for young, growing companies, SIP trunking is a must for any business using VoIP. Small, medium and large companies can all benefit from the quality, flexibility and cost of SIP trunking. 

[1] https://www.owenduffy.net/traffic/erlangb.htm 

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One Response

  1. What services can I benefit from as a GSM termination provider in Yemen?
    Can you provide me with international calls To provide them as local calls and benefit from the price difference?

    Can you advise me to make me provide the best services as a GSM call termination provider in Yemen

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