Companies globally, across all industries & sectors, have transformed their businesses by adopting DID (Virtual Phone Numbers) numbers. Transition from physical phone numbers to programmable
11 Highly Effective Debt Collection Call Scripts While essential to revenue generation and the recovery of outstanding funds, debt collection can be a tricky and
One concern many companies have about the big switch to VoIP telephones is the VoIP quality of the new phones. Some of us have heard
The best quality business VoIP services routinely include automated attendants and virtual receptionists for routing calls. Interactive voice response (IVR) technologies are increasingly being used
Any system that relies on using computers and the internet is bound to raise concerns over the risk of it being subject to cyber attack.
VoIP is an incredibly flexible communications technology for any business, as it can be used from just about anywhere provided that there is an internet
By way of a recap, Voice over Internet Protocol (VoIP) makes it possible to convert a voice into digital packets so that it can be
For many consumers, Skype was their introduction to VoIP and its advent had a signification impact on the communications industry. Skype and other VoIP market
In today’s world of predominantly digital and online communications with business VoIP providers, the fax may seem old fashioned. But, although very few people now
VoIP offers incredibly robust, versatile and cost-effective communication, but it’s not impervious to online hackers and attacks. It pays to be mindful of the tactics
