How Will GDPR Affect the Call Center?
April 1, 2018
The General Data Protection Regulation (GDPR) is set to expand on current data protection laws whilst introducing a range of new penalties. These regulations will
The General Data Protection Regulation (GDPR) is set to expand on current data protection laws whilst introducing a range of new penalties. These regulations will
Although VoIP technology has now been around for long enough to be considered mainstream, it’s still evolving and maturing. It’s still growing at a rapid
How valuable are your salespeople to the business? Companies know that salespeople are a key asset. Training them takes time and money and a high
With a booming VoIP industry and voice termination services being increasingly in demand, the UK overseeing body, Ofcom, plays an ever important role in its
It is widely believed that VoIP will play a pivotal role in the future of telecommunications. Every month, VoIP’s position in the market becomes stronger,
International VoIP Wholesale providers offer white routes, termination/origination services, and network management to carriers and providers (at competitive rates). They also offer support to VoIP
If your business needs to make calls to other countries, you’ve almost certainly considered the attractions of using a VoIP telephone service. International VoIP can
Voice termination services allow the routing of calls through multiple networks to their destination. As the voice sector has grown, this has come to encompass
International VoIP Wholesale services have become an important part of the international communications sector, offering improved quality, reduced costs and the opportunity for smaller operators
In 2011, the rules governing mobile termination rates in the UK expired. These are the rates that different telecoms providers charge one another for routing